When Niko L. discovered that his e-bike had gone around midday, he was pleased that he had opted to fit a GPS tracker when purchasing the bike. After locating his cargo bike in Essen using the associated app, he called in the IT’S MY BIKE team.

Sebastian Stoll, Customer Relationship Manager, wasn’t able to pinpoint the GPS signals at a precise location in the Ruhr region city until the following day. “In such cases, you need to act quickly and call in the local police,” affirms the expert in bicycle theft protection. Not far from the stadium, the officers finally discovered a warehouse containing some 40 bikes and other stolen property, mostly hidden away in a caravan. Niko L.’s cargo bike was also found there. The thieves has already removed some parts, including the pedals. “I’m happy to get my e-bike back again so quickly – the minor repairs are not a problem for me,” says the pleased owner.

*Name has been changed

Image: Symbolbild / Adobe Stock